Norwegian Cruise Line cuts entertainment

Norwegian Cruise Line is making new adjustments to its onboard offerings, and this time it’s all about entertainment. The cruise line has informed affected crew members that as it moves to a more stable state of operation, some of its onboard options are changing. This includes staff reductions and reduced production emissions.

This news comes after NCL recently made several changes to the fleet, including increased gratuities, reduced housekeeping, reduced shore staff, room service charges and even the removal of privileges of crew members in guest areas.

NCL adjusts the entertainment

Norwegian Cruise Line continues its cuts as some crew members report the line is cutting cast members and other entertainment staff. In some cases, contracts were terminated prematurely and newly hired workers were ordered not to report to their ships.

NCL informed crew members that it was moving to a more stable state of operation, which included adjustments to its onboard entertainment services.

Norwegian Cruise Line Bridge
Photo credit: Melissa Mayntz

An email from the cruise line on Crew Center says, “Having returned our entire fleet back to service, we have reached the point where we transition from operating in ‘revival’ mode to a more stable state of operation. As part of this transition, Norwegian Cruise Line is adjusting its onboard entertainment operations. »

The Norwegian keeps saying, “We regret to inform you that the decision has been taken to downsize our entertainment department on all ships and as a result your scheduled mission has been canceled and your services are no longer required.”

The show “Kinky Boots” is interrupted on Still Norwegian from January 15, and staff were sent home before the end of their contract. Others who were on vacation at the time of the announcement received notices not to return to their assigned ships. Norwegian’s press office did not respond to a request for confirmation regarding entertainment staff changes.

Earlier cuts and reductions

In mid-December 2022, Norwegian Cruise Line Holdings, parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises, announced that it reduce shore personnel by 9%saying the decision was one of “prudent corporate actions across our business to align with our strategic priorities”.

The company said, “After careful consideration, we have made the difficult decision to restructure and downsize our shore workforce, reducing our current and planned shore roles by approximately 9 percent.”

“This action is part of a broader and ongoing effort to improve operational efficiency, including cost minimization initiatives, to strengthen the foundation for sustainable and profitable growth.”

Norwegian Bliss in Seattle
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The entertainment staff cuts appear limited to Norwegian Cruise Line, as no mention was made of similar changes at Oceania Cruises or Regent Seven Seas Cruises.

Earlier in December, Norwegian Cruise Line took action to increase certain onboard fees, including some fees and gratuities. These included a new $4.95 service charge for in-room continental breakfast service. While many cruise lines have implemented room service fees in recent years, classic continental breakfast offerings have generally remained free.

As for gratuities, Haven and Suite customers, who book the highest level of accommodation on Norwegian ships, are now charged $25 per day per person. Previously the charge was $20 per day.

Club Balcony Suite guests and all other guests now pay $20 per day per person. This represents a $2 increase from the previous gratuity charge of $18 per day for Club Balcony Suite guests and a $4 increase for guests staying in all other cabin categories.

The cruise line too announced a reduction in housekeepingwith a decrease in cabin service and some adjustments in crew numbers.

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